Shipping policy

Processing and delivery time

Orders are processed and handed over to the carrier by our fulfilment partner, usually within a few business days. Delivery then usually takes 5–8 business days. Delivery times are estimates.

Where we ship

We ship worldwide to the countries available at checkout.

Shipping costs

Shipping costs are shown at checkout before you place your order.

Tracking

Once your order ships, you receive an email with your tracking number.

Lost or undelivered parcels

If your parcel is lost or not delivered, contact support@catchzoomi.com. We will reship your order or refund you.

Shipping address

Please check your shipping address carefully. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address you provided. Contact us as soon as possible if you notice an error – we will try to correct it before dispatch.

Contact

NovaReach LLC, 8 The Green, Suite B, Dover, DE 19901, USA – support@catchzoomi.com